with Cisco, Genesys, and/or other OEMs Colaboration / CX / Data Center / Enterprise Networking / Security /Iinfrastructure...
, ideally in outbound environments. CCaaS Platforms: Experience with NiCE, Genesys, Five9, Alvaria, TCN or similar. AI/ML...
's Degree in a STEM field and a minimum of 3 years’ experience. Knowledge on simulation tools such as ADS, HFSS and GENESYS... in a STEM field and a minimum of 6 years’ experience. Knowledge on simulation tools such as ADS, HFSS and GENESYS. 4 years...
and Power Meters. Ability to use engineering analysis tools such as MATLAB, ADS, HFSS and GENESYS. Active U.S. DOD...
Nine, Genesys, Nice, Avaya, Mitel), both technical and sales related. Demonstrate leadership and management skills...
. Ability to review tickets, recorded calls, and coach. Preferred experience with ServiceNow and Genesys. Identify trends...
, and cross-cloud technologists to ensure a unified CX perspective across Salesforce, Zendesk, CCaaS platforms (Genesys, Amazon.... Strong understanding of modern CCaaS platforms (e.g., Amazon Connect, Genesys Cloud CX, NICE, Five9) and how Zendesk integrates with them...
such as automobiles, aircraft, etc. Experience with RF design and simulation tools such as Keysight ADS, Genesys, etc. Experience...
tools. Familiarity with enterprise telephony systems (e.g., Genesys, Cisco, Avaya, Five9, or equivalent... planning, configuration, system administration, and governance. Certification: CcaaS platform certification (Genesys, AWS...
to prospective customers, including but not limited to Avaya, Cisco, Mitel, Unify, and Genesys premise and cloud solutions. The focus...