Data Operations Specialist (Call Center)
software (AWS Connect, Genesys) is preferred. Strong interest in revenue operations, business forecasting and the "why" behind...
software (AWS Connect, Genesys) is preferred. Strong interest in revenue operations, business forecasting and the "why" behind...
: Gathers and verifies large datasets from multiple sources, including SKPI dashboards, Genesys contact center data, Microsoft...: - SKPI - Performance metrics and KPI tracking - Genesys - Contact center analytics and operational data - Microsoft...