Director, eCommerce Strategy
landscape, including: Shopify Plus ecosystem: Rebuy, Skio, ReCharge, Okendo, Visually, AB Tasty, Shoplift, Replo, Gorgias...
landscape, including: Shopify Plus ecosystem: Rebuy, Skio, ReCharge, Okendo, Visually, AB Tasty, Shoplift, Replo, Gorgias...
, and delivering luxury guest experiences You're tech-savvy with tools like Shopify, Bloom, Gorgias, TOCK and Microsoft Office You're...
, managing operational workflows, and leveraging systems including SAP, eVisibility, Shopify, and Gorgias to maintain seamless..., and Gorgias to manage orders, customer communications, and workflow tracking. Support data accuracy and system updates related...
, managing operational workflows, and leveraging systems including SAP, eVisibility, Shopify, and Gorgias to maintain seamless..., and Gorgias to manage orders, customer communications, and workflow tracking. Support data accuracy and system updates related...
customer experiences? Day-to-Day Project Tasks: Support customers via chat, email, and phone through Gorgias, Zendesk...—ideally on the first contact! What We’re Looking For: Previous CRM experience required (Gorgias or Zendesk a big...
We believe conversations will become the #1 way to shop. At Gorgias, we're building the platform that makes this real..., Gorgias is building the foundation for the next decade of ecommerce, where every brand has its own intelligent agent and every...
like Shopify and Gorgias, coordinating with warehouse and fulfillment teams, and helping reduce ticket backlog so every customer... to review orders and customer accounts, use Gorgias to manage and resolve tickets, work within OMS/WMS systems to track...
& Support Manage high-volume inbound tickets across Gorgias, Shopify, Stay.ai, and Aircall with speed, warmth... with passion and curiosity Bonus Points Experience with Shopify, Gorgias, Stay.ai, or Aircall Background in pet, wellness...
a remote customer support team Experience using Gorgias or similar helpdesk platforms Strong operational and organizational...
a remote customer support team Experience using Gorgias or similar helpdesk platforms Strong operational and organizational...