Do Customer Experience & Support Oversee all inbound customer communication across platforms including Gorgias, Shopify... working knowledge and oversight of tools including: Shopify, Gorgias, Loop, Reshop, Rise, Stripe, Okendo, TYB, and Warehouse...
and support the customer service team, providing daily oversight and performance management via Gorgias and other platforms... or consumer goods. Hands-on experience with Shopify and related apps (Order Desk, Recharge, Gorgias, or similar). Experience...
What You'll Do Lead Operations: Manage order flows (Shopify, NetSuite, Salesforce, Gorgias, Loop Returns), escalations...
with tools like Shopify, Bloom, Gorgias, TOCK and Microsoft Office You're a strong communicator with excellent organizational...
complaints Keep record and track comments and complaints via Gorgias Cross function collaboration to problem solve...
in E-commerce Has strong written and verbal communication skills Has experience in Shopify, Gorgias, Loop or G-Suite (Nice...
findings into actionable plans Experience using tools such as Gorgias and Slack Strong written and verbal communication...
We believe conversations will become the #1 way to shop. At Gorgias, we're building the platform that makes this real..., Gorgias is building the foundation for the next decade of ecommerce, where every brand has its own intelligent agent and every...
techniques. Expertise in eCommerce platforms (Shopify, Recharge, Gorgias), CRM tools CRM tools (e.g., Klaviyo, Attentive...
such as Gorgias, Aircall, Shopify, Monday.com, or similar systems Strong leadership, communication, and organizational skills...