What You'll Do Lead Operations: Manage order flows (Shopify, NetSuite, Salesforce, Gorgias, Loop Returns), escalations...
details, and brand storytelling to confidently educate and inspire clients Technology & Process Optimization Administer Gorgias... for ticket routing, automation, and performance tracking Oversee Gorgias, eCommerce Returns Portal and Repairs Portal—ensuring...
with tools like Shopify, Bloom, Gorgias, TOCK and Microsoft Office You're a strong communicator with excellent organizational...
, or customer service. Knowledge of eCommerce and subscription platforms such as Shopify, Gorgias, Zendesk, Recharge...
findings into actionable plans Experience using tools such as Gorgias and Slack Strong written and verbal communication...
We believe conversations will become the #1 way to shop. At Gorgias, we're building the platform that makes this real..., Gorgias is building the foundation for the next decade of ecommerce, where every brand has its own intelligent agent and every...
with ecommerce and lifecycle tools such as Klaviyo, Recharge, Attentive, and Gorgias Experience with testing and experimentation...
: Microsoft Office, experience with on-line customer service platforms Strong data analysis skills. Gorgias (or CX platform...
or enterprise software Experience integrating AI solutions with support CRMs such as Zendesk, Gorgias, and Kustomer, including...
roles is helpful Familiarity with helpdesk tools such as Zendesk, Gorgias, or Freshdesk is a plus Additional Information...