in E-commerce Has strong written and verbal communication skills Has experience in Shopify, Gorgias, Loop or G-Suite (Nice...
Do Customer Experience & Support Oversee all inbound customer communication across platforms including Gorgias, Shopify... working knowledge and oversight of tools including: Shopify, Gorgias, Loop, Reshop, Rise, Stripe, Okendo, TYB, and Warehouse...
complaints Keep record and track comments and complaints via Gorgias Cross function collaboration to problem solve...
techniques. Expertise in eCommerce platforms (Shopify, Recharge, Gorgias), CRM tools CRM tools (e.g., Klaviyo, Attentive...
such as Gorgias, Aircall, Shopify, Monday.com, or similar systems Strong leadership, communication, and organizational skills...
, appliances, tools, or other technical products Familiarity with platforms such as Zendesk, Shopify, Gorgias, or similar tools...
and support the customer service team, providing daily oversight and performance management via Gorgias and other platforms... or consumer goods. Hands-on experience with Shopify and related apps (Order Desk, Recharge, Gorgias, or similar). Experience...
: Microsoft Office, experience with on-line customer service platforms Strong data analysis skills. Gorgias (or CX platform...
or enterprise software Experience integrating AI solutions with support CRMs such as Zendesk, Gorgias, and Kustomer, including...
with tools like Shopify, Bloom, Gorgias, TOCK and Microsoft Office You're a strong communicator with excellent organizational...