with customer support platforms (e.g., Gorgias, Zendesk, Freshdesk). Proficient with Mac OS and Google Workspace (Docs, Sheets...
chat, email, and phone through Gorgias and other CRM tools. Help fans with orders, password resets, website support... required (Gorgias a big plus!) Strong typing, multitasking, and communication skills. Positive, team-oriented attitude—and a love...
Communications Continuous improvement of agentic responses for accuracy and next step decision from member tickets in Gorgias... assignments in Gorgias Audit customer communications (email, phone, chat, etc.) to ensure tone, accuracy, and consistency...
that sharpen product knowledge, service skills, and consistency. Leverage Tools: Maximize efficiency with platforms like Gorgias... development skills. Strong communicator with conflict resolution expertise. Proficient in Gorgias, Zendesk, Shopify, Recharge...
and optimizing CRM, helpdesk, or contact center platforms (e.g., Zendesk, Gorgias, Salesforce Service Cloud). Experience developing...
and optimizing CRM, helpdesk, or contact center platforms (e.g., Zendesk, Gorgias, Salesforce Service Cloud). Experience developing...
(Not Required): Experience with CRM tools (Shopify, Gorgias, Dialpad) Interest in healthcare Perks & Growth: Full paid training (no prior...
customer service and CRM tools such as Gorgias or Zendesk, Shopify, 3PL dashboards, and Amazon Seller Central. * Ability...
integrates with Gorgias and Management Systems (WMS) to sync inventory and order data. Streamlining order fulfillment processes..., including automated picking, packing, and shipping. Utilizing Shopify's and Gorgias features for order management, fulfillment...
details, and brand storytelling to confidently educate and inspire clients Technology & Process Optimization Administer Gorgias... for ticket routing, automation, and performance tracking Oversee Gorgias, eCommerce Returns Portal and Repairs Portal—ensuring...