Service Desk Lead
implementing ITIL-based methods - Experience with enterprise ticketing tools (e.g., Ivanti HEAT) - Bachelor’s degree OR equivalent...
implementing ITIL-based methods - Experience with enterprise ticketing tools (e.g., Ivanti HEAT) - Bachelor’s degree OR equivalent...
administration experience, deep technical knowledge of ITSM platforms—particularly Ivanti—and the ability to design, maintain..., and integrations. Support Ivanti Service Manager, Ivanti Voice, Ivanti Asset Manager, and Ivanti Change Management, including updates...
(4.2.1). Use HAM tools to maintain accurate asset records such as ServiceNow, Ivanti, BMC, or MF Universal Discovery. Maintain...
SAM or SNOW/Flexera SCCM/MECM, Ivanti, or MF Universal Discovery exposure Education and Credentials Education...
tools (Microsoft Intune and Configuration Manager, Control Up, Ivanti Neurons) Scripting and automation skills (Microsoft...
, and data quality controls (SCCM/MECM, Ivanti, BMC Helix, Micro Focus Universal Discovery). Lead license request, allocation...
such as ServiceNow ITAM/SAM and HAM/CMDB (or Ivanti/BMC), SCCM/MECM, Micro Focus Universal Discovery, and barcode/RFID to improve data...: HAM & SAM tools such as: ServiceNow HAM/CMDB, Ivanti/BMC, SCCM/MECM, Micro Focus Universal Discovery Barcode/RFID...
tools (Microsoft Intune and Configuration Manager, Control Up, Ivanti Neurons) Scripting and automation skills (Microsoft...
, configuration management (i.e., Yum, Nessus, CrowdStrike, WSUS, SCCM, Ivanti, Shavlik, Blade Logic, Splunk, ACAS, SCAP, HBSS...
that address vulnerability analysis and mitigation. These may include Splunk, Forcepoint, Ivanti, Tenable, ACAS, HBSS...