Service Desk Manager
's degree ITIL certification or other IT-related certifications Experience with Jira, Ivanti, or comparable ticketing systems...
's degree ITIL certification or other IT-related certifications Experience with Jira, Ivanti, or comparable ticketing systems...
, log management, configuration management (i.e., Yum, Nessus, CrowdStrike, WSUS, SCCM, Ivanti, Shavlik, Blade Logic, Splunk...
initiatives across multiple domains (e.g., endpoint management, ITSM, A/V, print services). Familiarity with Ivanti Neurons... and Ivanti ITSM or similar ITSM and automation platforms. LOCATION: Global Headquarters, Austin, MN A comprehensive...
, PDQ, Shavalik, Ivanti or other major patch management solutions. Automation via tools, services, and scripting (Batch...
Imaging and Delivering laptop refreshes (Intune Preferred) Effectively maintaining Asset Inventory (Ivanti Preferred...
analysis and mitigation. These may include Splunk, Forcepoint, Ivanti, Tenable, ACAS, HBSS, etc. Familiarity...
and provide support for existing enterprise-level Ivanti systems and their integrations with transactional systems. Work closely...
department and IT utilizing the Ivanti ticketing system. Contributes to strategic pricing processes to include annual...
(i.e., Nessus, McAfee, WSUS, SCCM, Ivanti, Splunk, ACAS, SCAP, HBSS) Experience with software application installation Experience...
for supporting systems, reporting, and ITIL (Rapid7, Crowdstrike, Ivanti, Elasticsearch, Splunk, Dynatrace, PowerBI, Jira, ServiceNow...