is ideal for an experienced IT professional with deep expertise in Ivanti Service Manager and related Ivanti modules, as well..., and maintain the Ivanti Service Manager platform and related systems, including Ivanti Voice Server, Asset Manager, and Change...
is ideal for an experienced IT professional with deep expertise in Ivanti Service Manager and related Ivanti modules, as well..., and maintain the Ivanti Service Manager platform and related systems, including Ivanti Voice Server, Asset Manager, and Change...
like SCCM, Ivanti, or Microsoft Endpoint Configuration Manager. Manage ActiveX controls, client prerequisites, ODBC drivers...
, configuration management (i.e., Nessus, McAfee, WSUS, SCCM, Ivanti, Splunk, ACAS, SCAP, HBSS) Experience with software application...
like SCCM, Ivanti, or Microsoft Endpoint Configuration Manager. Manage ActiveX controls, client prerequisites, ODBC drivers...
. Leverage monitoring and service management platforms such as Jira Service Management and Ivanti to increase operational...
(e.g., Ivanti HEAT, ServiceNow, Remedy, or equivalent). Develop, document, and enforce Service Desk standard operating..., and ensure consistent adherence to SLAs. Proficiency with industry-recognized Service Desk ticket management systems – Ivanti...
management system (e.g., Ivanti HEAT, ServiceNow, Remedy, or equivalent). Develop, document, and enforce Service Desk standard... – Ivanti HEAT. Strong understanding of ITIL service management frameworks, including incident, request, and change management...
. * Manage incidents and service requests using Ivanti ServiceNow, ensuring prompt resolution and maintaining high levels...
and tooling maintained by the SRE team. Familiarity with ITSM platforms (Ivanti, ServiceNow) and device management tools (Intune...