, and operationalize closed-loop improvements across regions. You will also lead day-to-day ownership of our CEM platform (e.g., Medallia... platform ownership (Medallia/Qualtrics) Lead implementation and evolution of the CEM platform and closed-loop feedback...
(e.g., Salesforce, Zendesk, Medallia, Qualtrics, Genesys, etc.). Exceptional communication, stakeholder management...
(e.g., Salesforce, Zendesk, Medallia, Qualtrics, Genesys, etc.). Exceptional communication, stakeholder management...
Job Description: Overview Medallia is the pioneer and market leader in Experience Management. Our award-winning... SaaS platform, Medallia Experience Cloud, leads the market in the management of experiences, insights, and actions...
surveys Integrates data from outside sources into Qualtrics and/or Medallia and utilizes available analytical tools (e.g..., Medallia SPSS, R, Python), with strong preference for SPSS and Medallia Advanced or expert level proficiency in the use...
across Kantar and external partners (e.g. Qualtrics, Medallia) to drive sales and delivery of the offer Develops... and Medallia SKILLS An ability to think clearly and incisively about strategic CX issues related to client’s business needs...
across Kantar and external partners (e.g. Qualtrics, Medallia) to drive sales and delivery of the offer Develops... and Medallia SKILLS An ability to think clearly and incisively about strategic CX issues related to client’s business needs...
strongly preferred. Platform familiarity (not hands-on): understands Medallia/Qualtrics capabilities and closed-loop...
and understanding of customer satisfaction metrics, and working with tools such as Qualtrics or Medallia At Walmart...
and understanding of customer satisfaction metrics, and working with tools such as Qualtrics or Medallia At Walmart...