Front Office Manager - Marriott Virginia Beach Oceanfront
to operating/business plans. 5. Drive Customer Satisfaction Index (Marriott GSS, Revinate) to meet or the property’s guest...
to operating/business plans. 5. Drive Customer Satisfaction Index (Marriott GSS, Revinate) to meet or the property’s guest...
platforms are responded to. â— Ensure Revinate is used appropriately and guest communication are current and on brand Sorrel...
is unavoidable. 8. Respond to all Guest Comments (Marriott GSS, Revinate) as required by brand and Front Office Operating Plan. 9...
on time. Become key operator for SMS, IDeaS, DataVision, SynXis (Sabre), Revinate CRM (Navis), Onyx, OTA Insight, Canary...
KPIs Provides monthly digital KPI, social media, and Revinate reports. Support with other marketing reports as assigned...
and Resort standards. Manage guest feedback via Revinate and cooperate with departments to increase guest satisfaction...