Front Office - Guest Services Supervisor (Full Time)
, Revinate, and Sertifi. Respond to inquiries, resolve complaints, and manage escalations with empathy, urgency, and courtesy...
, Revinate, and Sertifi. Respond to inquiries, resolve complaints, and manage escalations with empathy, urgency, and courtesy...
, Revinate, and Sertifi. Respond to inquiries, resolve complaints, and manage escalations with empathy, urgency, and courtesy...
reservations and upsell when possible. Process reservations via phone, email, and online platforms (Synxis, HMS, Revinate, Sertifi...
Revinate and implement continuous improvement initiatives Compliance & Safety Ensure compliance with all health, safety...
Revinate and implement continuous improvement initiatives Compliance & Safety Ensure compliance with all health, safety...
& Quality Oversight Lead analytical research using Revinate and other platforms to uncover insights that drive service... communication and service delivery (e.g., HotSOS, Zingle, Way, Revinate, Alice). Identify and implement new tools that support...
, Glitch Log, Revinate, ReviewPro, and Nuvola. Review guest satisfaction reports (e.g., Pulse Report) to identify service...
, Glitch Log, Revinate, ReviewPro, and Nuvola. Review guest satisfaction reports (e.g., Pulse Report) to identify service...
and texts with Revinate & IVY. Create audience segments, develop email creative, deploy emails, phone number creation... results within Adobe Analytics, PowerBI, Revinate and social media platforms. Invoice processing and monthly expense...
, HotSOS, Revinate,UKG, and statistical data analysis for operational improvements highly preferred. · Ability to train...