Production Support Engineer
smoothly in production environments. Strong working knowledge of ServiceNow (SNOW) for incident management, change control...
smoothly in production environments. Strong working knowledge of ServiceNow (SNOW) for incident management, change control...
Jira, Confluence Diagramming Miro, Visio, etc. Microsoft 365 ServiceNow platform - SPM module Bachelor's degree...
using ServiceNow or equivalent ITSM tools. Experience running SWAT sessions, managing incident escalations, and creating...
(Salesforce, ServiceNow etc.,) Experience with CRM APIs and data models Good to have experience integrating with WFM...
using ServiceNow or equivalent ITSM tools. Experience running SWAT sessions, managing incident escalations, and creating...
as needed. Experience with incident management for critical systems, using tools like ServiceNow (SNOW) for ticketing and issue resolution...
smoothly in production environments. Strong working knowledge of ServiceNow (SNOW) for incident management, change control...
like ServiceNow (SNOW) for ticketing, change management, and escalation procedures. Ability to perform database performance tuning...
as needed. Experience with incident management for critical systems, using tools like ServiceNow (SNOW) for ticketing and issue resolution...
knowledge of systems like Windows 10/11, Microsoft 365, Cisco VoIP, mobile devices, and ServiceNow. Troubleshooting: Experience...