accurate records in HRIS (Workday) and case management systems (ServiceNow). Leave Administration Administer LOA cases (FMLA... improvement initiatives, including enhancements to ServiceNow and Workday workflows. Develop and update playbooks, templates...
work in a high-volume ServiceNow queue, consistently handling hundreds of tickets per week for access creation, changes...
and documentation using tools such as Azure DevOps (ADO), ServiceNow, Accompa, and other platforms Application Ownership & Operations...
plans to translate those capabilities into the ServiceNow Platform Assist with evolving our existing governance routines... to support ServiceNow business rules and workflow Translate the existing reporting (Tableau, UI, etc) into standard ServiceNow...
Document system changes and incidents in ServiceNow Attend coordination meetings with different user groups to understand...
to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data...
people platforms, ServiceNow and Workday, enabling smarter self-service and continuous improvement throughout the employee... evolution of ServiceNow and Workday, helping to enhance self-service and process automation. Communicate effectively...
approaches, and deliver cost-conscious recommendations aligned with project goals API Integration, Security & ServiceNow... Development (15%): Develop and secure REST/SOAP APIs, integrate systems across the enterprise, and configure/customize ServiceNow...
. · Strong expertise in GitHub, Box, UI Path, Azure Cloud / Entra, AI, Active Directory, ServiceNow, and scripting languages (e.g., Python...
using ServiceNow Collaborate with teams to monitor application performance and system health using DataDog Facilitate... initiatives JIRA – backlog management, user stories, sprint tracking ServiceNow – incident/change/problem management DataDog...