(Privileged Access) Secrets Management API Security SCIM Workload Identity ABAC OPA PBAC OAuth ServiceNow GRC SAST DAST...
Tableau ITSM ServiceNow Remedy Documentation Knowledge Management Maintain functional and technical specifications SOPs...
ServiceNow queues and manage incident resolution in accordance with service level agreements (SLAs). Assist with Epic user... Proficient with ServiceNow or other enterprise ticketing systems. Required 2 Years In-depth understanding of EHR platforms (e.g...
. Perform log analysis, incident triage, root cause analysis (RCA), and ticket management using tools like ServiceNow/JIRA...
Scrum Master (CSM) Project Management Professional (PMP) Experience with Jira, ServiceNow, or Azure DevOps Knowledge...
Alto/Fortinet, VirusTotal, Recorded Future, ServiceNow/Jira, AWS/Azure/GCP. Proficiency with REST APIs (auth, pagination, rate...
Tableau ITSM ServiceNow Remedy Documentation Knowledge Management Maintain functional and technical specifications SOPs...
for traveling or home based users Troubleshoot BitLocker (Win) and FileVault (Mac) Maintain 5+ ticket resolution/day in ServiceNow... cycles Unbox, pack, and ship IT equipment Document incidents & resolutions in ServiceNow Perform data backup & restoration...
(ServiceNow, Remedy, Jira, etc.). Ensures documentation is updated promptly after changes or incidents. Works efficiently...
all events and resolutions within the ServiceNow Help Desk Portal;escalate unresolved issues to Tier 2 support... Tools: 24+ months of experience working with ServiceNow or similar ITSM products. Collaboration Tools: 6+ months...