(DITA), and ServiceNow. Manage multiple projects and collaborate effectively with the team. Create structured content... with Confluence/Jira, Google Suite, and Smartsheet. Experience with ServiceNow, Heretto CCMS, and Zoomin CDP. Background in...
of storage and backup solutions provided by AWS. Experience ITIL - ticketing using Remedy and ServiceNow. Experience managing...
such as JIRA and ServiceNow Advanced Understanding to Data Visualization Technologies such as Tableau Certifications...
sources (e.g., Excel, ServiceNow) Strong dashboard design skills with minimal oversight required...
of reporting tools Preferred 3 years Experience using Remedy, ITSM, PPM, Archer, Jira and ServiceNow Preferred 3 years...
users in navigating system features. Document and manage tickets through the ServiceNow platform, ensuring accurate... and navigating Microsoft Office applications. Skills & Qualifications: Experience with ticketing systems (e.g., ServiceNow...
and communication. Familiar with various levels of reporting tools. Experience using Remedy, ITSM, PPM, Archer, Jira and ServiceNow...
Remedy, ITSM, PPM, Archer, Jira and ServiceNow. 2 Preferred Experience preparing and tracking security exemption...
users in navigating system features. Document and manage tickets through the ServiceNow platform, ensuring accurate... and navigating Microsoft Office applications. Skills & Qualifications: Experience with ticketing systems (e.g., ServiceNow...
ticketing system experience, such as ServiceNow· Ability to write clear, concise documentation· Ability to provide excellent..., such as ServiceNow· Ability to write clear, concise documentation· Ability to provide excellent customer service in person, over phone...