We believe conversations will become the #1 way to shop. At Gorgias, we’re building the platform that makes this real..., Gorgias is building the foundation for the next decade of ecommerce, where every brand has its own intelligent agent and every...
Gorgias is seeking a Manager of Implementation based in Buenos Aires, Argentina. This role involves leading a team...
such as Gorgias, Zendesk, Freshdesk, or similar - Familiarity with eCommerce platforms (Shopify is a plus) - Proficient in Google...
- Strong understanding of CRM platforms (e.g., Gorgias, Zendesk) - Experience in retail eCommerce or direct-to-consumer operations preferred... training programs Tools & Software - CRM tools: Gorgias, Zendesk - Ticketing systems and macro management - Learning...
, Intercom, Gorgias, or equivalent) and telephony systems (Aircall, Dialpad, Talkdesk, or equivalent). You understand...
to explain technical concepts in a clear and simple way Comfortable working with support tools such as: ○ Gorgias...
with Shopify Plus and the DTC stack (Recharge, Yotpo, Rebuy, Gorgias, etc.). HTML/CSS for custom email templates. AI tools...
customer service platforms such as Gorgias Improve post-purchase experience and operational workflows Support system cleanup...
-on experience with customer support platforms (Richpanel, Zendesk, Intercom, Gorgias, or equivalent) and telephony systems (Aircall...
customer service platforms such as Gorgias Improve post-purchase experience and operational workflows Support system cleanup...