to have - Experience with trust center platforms (SafeBase, Conveyor, TrustCloud) or GRC platforms (Vanta, Drata, ServiceNow GRC...
(Plus) Experience with JIRA and ServiceNow (Plus) Experienced with SAP Workflow Soft Skills Strategic Thinking & Problem Solving...
, por chat, mail y tickets. - Gestión de tickets en App ServiceNow. Atención de incidentes y resolución en primera instancia...
any incoming query from Centene internal users and suppliers. Supposed to manage tickets in ServiceNow and provide resolution... and suppliers. Your tasks will cover a variety of areas-from process and policy aspects to system queries, utilizing ServiceNow...
entire team Ensure that all support incidents are reported and tracked in the ServiceNow system;work through each ticket...
, Castellan, or ServiceNow BCM). - Simulations: Proficiency in design tools for wargaming and crisis simulation platforms...
, por chat, mail y tickets. - Gestión de tickets en App ServiceNow. Atención de incidentes y resolución en primera instancia...
and implement workflow automation using platforms such as Pega, BizFlow, Power Platform, ServiceNow, and other RPA/BPM tools... Platform, and ServiceNow). Familiarity with agile methodologies and collaboration with global or regional (LATAM) teams...
, por chat, mail y tickets. - Gestión de tickets en App ServiceNow. Atención de incidentes y resolución en primera instancia...
and engaging learning interventions that impact performance. - Provide support for learning inquiries through ServiceNow...