, Engineering or related field or 4 - 6 years’ progressive relevant experience required. - Strong knowledge of Genesys Platform...
expert integrating Genesys platforms with GCP-based AI services, leveraging the RASA framework as a corecomponent to build... and conversational performance Integrations & APIs Design and implement RESTful APIs, microservices, and middleware Integrate Genesys...
, configuration, development) Expertise in Talkdesk Studio (IVR flows, routing, automation) Proven skills in Genesys Cloud CX...
: 3 years of experience working with the LiveVox, NiCE, Genesys, Five9, Alvaria, TCN or similar. Knowledge of cloud...
as needed. Nice to Have Experience with AWS Connect, Genesys Cloud, NICE CXone, Five9, or RingCentral contact center platforms...