, Salesforce, Genesys, AI and Technology tools. Other: Fluency in English. Portuguese proficiency...
to learn a variety of software programs including Aspect, Teleopti and Genesys (prior experience in one of these platforms...
Es un plus si tienes: - Experiência en Contact Centers o BPO - Manejo de herramientas WFM (Genesys, NICE, Aspect, Verint...
como Genesys, Avaya, Five9, GoContact o Walbox. - Conocimientos en Comunicaciones Unificadas (configuración y soporte de voz...
in infrastructure, with familiarity in tools like Smartsheet, Avaya, and Genesys. You will ensure effective communication throughout...
de datos en cada etapa. Diseñar e implementar integraciones entre el CRM y el stack comercial: telefonÃa (Genesys... implementando soluciones de IA aplicada al revenue. Deseable... Conocimiento de Genesys Cloud API o plataformas de contactabilidad...
with the LiveVox, NiCE, Genesys, Five9, Alvaria, TCN or similar. - Knowledge of cloud technologies and platforms (e.g., AWS...
de usuarios (HubSpot, SalesForce, Zendesk, Genesys, Treble) Orientación al resultado. Experiencia con metodologÃas ágiles...
- Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
with the LiveVox, NiCE, Genesys, Five9, Alvaria, TCN or similar. - Knowledge of cloud technologies and platforms (e.g., AWS...