Workforce Planning Associate, Client Care Ops

reports from the workforce management system to production managers. Pull data from Genesys WFM and CC Pulse for additional.... Manage the addition and maintenance of Genesys skilling and agent groups. Capture and update service level impacts...

Lugar: Bogotá DC | 18/10/2026 23:10:20 PM | Salario: S/. No Especificado | Empresa: Visa

Senior Genesys Cloud Engineer (Bogotá)

growth exceeding 25% annually over many years. Job Description We are looking for a Senior Genesys Cloud Specialist... with Skill-Based Dialling (SBD) and Outbound Campaign Management in Genesys Cloud will be important for this role Language...

Lugar: Bogotá DC | 18/10/2026 17:10:21 PM | Salario: S/. No Especificado | Empresa: Miratech

Genesys Architect: IVR & Backend Systems Lead (Bogotá)

Arthur J. Gallagher & Co. (AJG) is seeking an experienced Genesys Architect to design, develop, and maintain IVR... systems and backend tools for our Contact Center operations. The adecuado candidate has deep expertise in Genesys Engage...

Lugar: Bogotá DC | 18/10/2026 17:10:05 PM | Salario: S/. No Especificado | Empresa: Gallagher
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