sobre plataformas CCaaS. Experiencia demostrable con NICE inContact o CXone y manejo práctico de la herramienta Studio Scripting Tool...
de colaboración y productividad empresarial. 💎 Nice to have Certificación ITIL 4 Foundation o superiores. Experiencia en compañÃas...
y productividad empresarial. Nice to have Certificación ITIL 4 Foundation o superiores. Experiencia en compañÃas tecnológicas, SaaS...
de KPIs y métricas. Social Listening. Nice to hace: Entendimiento de Power BI, YouScan. Soft Skills: Liderazgo, dinamismo...
: â Experiencia en Contact Centers o BPO â Manejo de herramientas WFM (Genesys, NICE, Aspect, Verint, etc.) â Experiencia con Power...
and communication skills in a remote work setting Nice to Have: Experience working with inventory-based businesses Accounting...
+ years of experience as a Software Engineer, with a preference for backend development experience. Nice to have: Experience...
, and follow-through Reliable remote work setup, including a headset and a quiet workspace with no background noise Nice...
during key EST windows to analyze performance and take action (scale, kill, pull back, etc.). Nice to have Experience...
to using AI tools and automation to improve efficiency and workflows Nice to Have Experience in entertainment, media...