ainsi que des projections budgétaires;- Transmettre vos bilans & reportings à l'équipe CSM (Customer Success Manager) qui...
✨ Le rôle : En tant que Stagiaire Customer Success, tu rejoindras l’équipe Customer Success Management (CSM.... Ce stage te permettra de découvrir le quotidien d’une équipe CSM, de collaborer avec plusieurs départements...
. Cette équipe est composée de 3 Customer Success Manager (CSM). Ils assurent la maîtrise d'ouvrage des projets de télérelevé...
best-practice recommendations and prepare the handover with our CSM team 15% : 1:1, participation in the improvement of Sales...
business challenges (ITSM, ITOM, HRSD, CSM, FSM, etc.). Solution Ambassador: Lead co-design workshops, present high-impact...
and platform reliability. Coordinate Support, CSM, Engineering, and QA (and occasionally clients) to secure delivery. Own... to anticipate changes and minimize disruption. Align cross-functional teams (Support, CSM, Engineering, QA) on priorities, quality...
and enhance the Zifo culture. Customer Management Work collaboratively with the CSM on a customer account. Provide support... in pre-sales activities in collaboration with your Manager. Customer sensing can be a shared collaboration with the CSM...
with CSM, Product, Marketing, Legal, and Finance to ensure client satisfaction and long-term growth. Sales Discipline: Use...
Customer Success Management (CSM) communities, secure references, and manage escalations. Collaborate with CS and CS&D adoption...
What you will do at Signaturit 🚀 The Customer Success Manager (CSM) is responsible for ensuring customers achieve their expected outcomes... while using the company’s products or services. Acting as the primary point of contact, the CSM have an essential role in guiding...