). Configurer les modules standards (ITSM, ITAM, SIR, HRSD, CSM, SPM…) en fonction des besoins. Qualité & maintenance... Maîtrise des fonctionnalités principales de ServiceNow (ITSM, ITAM, SIR, HRSD, CSM, SPM). Bonnes connaissances en JavaScript...
business challenges (ITSM, ITOM, HRSD, CSM, FSM, etc.). Solution Ambassador: Lead co-design workshops, present high-impact...
to a recurring offering with our existing and new products. The CSM team is crucial in establishing the relationship between Vizrt... class CSM team that is engaged, and purpose driven, by focusing on attracting the best talent to Vizrt and creating...
and platform reliability. Coordinate Support, CSM, Engineering, and QA (and occasionally clients) to secure delivery. Own... to anticipate changes and minimize disruption. Align cross-functional teams (Support, CSM, Engineering, QA) on priorities, quality...
What you will do at Signaturit 🚀 The Customer Success Manager (CSM) is responsible for ensuring customers achieve their expected outcomes... while using the company’s products or services. Acting as the primary point of contact, the CSM have an essential role in guiding...
and enhance the Zifo culture. Customer Management Work collaboratively with the CSM on a customer account. Provide support... in pre-sales activities in collaboration with your Manager. Customer sensing can be a shared collaboration with the CSM...
Customer Success Management (CSM) communities, secure references, and manage escalations. Collaborate with CS and CS&D adoption...
with CSM, Product, Marketing, Legal, and Finance to ensure client satisfaction and long-term growth. Sales Discipline: Use...
Customer Success Management (CSM) communities, secure references, and manage escalations. Collaborate with CS and CS&D adoption...
Customer Success Management (CSM) communities, secure references, and manage escalations. Collaborate with CS and CS&D adoption...