Customer Support Representative (TU)
, including CSAT score, timely responses, number of escalations to account manager, and average responses per case closed...
, including CSAT score, timely responses, number of escalations to account manager, and average responses per case closed...
Satisfaction (CSAT), productivity (solves/AHT) Perform other related duties as assigned. WHAT YOU'LL NEED: Entry level... del cliente (CSAT) y la productividad (soluciones/AHT). LO QUE NECESITARÃ: Colaborar y trabajar en equipo: trabajar...
for Any Reason and Flight Disruption Assistance - have exceptionally strong CSAT because the terms are always clear, and customers...
, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries...
by enterprise & client locations Deliver Program Quality (CSAT, Process Compliance, etc.) Coordinate Field Service Tower... program Owner to conduct approved CSAT & Program Surveys. Conduct root cause analysis & implement pertinent Customer Service...
by enterprise & client locations Deliver Program Quality (CSAT, Process Compliance, etc.) Coordinate Field Service Tower... to conduct approved CSAT & Program Surveys. Conduct root cause analysis & implement pertinent Customer Service Improvement Plans...
, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries...
solutioning to end users, Internal stakeholders & external customers experience, CSAT, educating and suggesting right control...
for Any Reason and Flight Disruption Assistance - have exceptionally strong CSAT because the terms are always clear, and customers...
- including Cancel for Any Reason and Flight Disruption Assistance - have exceptionally strong CSAT because the terms...