Sr Backend Engineer, LATAM - API (100% Remote)
strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions. Almost 30...
Senior Instructional Designer
, etc.), use AI tools for faster, scalable training, and evaluate impact through KPIs like CSAT, TTR, and deflection. They act... outcomes to support KPIs (e.g., CSAT, resolution time, deflection), and iterate based on data. Comfortable using or exploring...
Customer Experience Manager
. Obtaining customer feedback through meetings and periodic CSAT and NPS surveys. Identifies and Tracks Continuous Service...
Lugar: Tlaquepaque, Jal. - Estado de México | 15/01/2026 01:01:41 AM | Salario: S/. No Especificado | Empresa: Hewlett Packard Enterprise
Developer L3
of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT...
Customer Support Team Lead
- Proficient in tracking, analyzing, and leveraging performance data (CSAT, AHT, FCR, SLA). Accountability & Goal Setting - Holds...
Lugar: Ciudad de México | 14/01/2026 20:01:52 PM | Salario: S/. No Especificado | Empresa: Apollo
Sales Team Leader
related issues and monitoring transaction Monitor Team performance in terms of e.g. NPS, CSAT, FCR, Adherence...
Customer Support
with their goals. Consistently adhere to SLAs, meeting key performance metrics such as resolution time and CSAT... like resolution time, customer satisfaction (CSAT), and ticket volume trends. Demonstrated ability to manage time effectively...
Lugar: Ciudad de México | 07/01/2026 00:01:28 AM | Salario: S/. No Especificado | Empresa: Apollo
Service Delivery Manager- Bilingual
. Customer Satisfaction & Culture Champion CSAT initiatives by seeking client feedback and developing action plans to improve...
Lugar: Ciudad de México | 01/01/2026 18:01:47 PM | Salario: S/. No Especificado | Empresa: Concentrix
Service Delivery Manager- Bilingual
costs while maintaining service quality and client satisfaction. Customer Satisfaction & Culture Champion CSAT...
Lugar: Ciudad de México | 30/12/2025 18:12:48 PM | Salario: S/. No Especificado | Empresa: Concentrix
Customer Success Manager
and report on customer success metrics including NPS, CSAT, adoption rates, renewal rates, and expansion revenue Customer...
Lugar: Ciudad de México - Estado de México | 20/12/2025 03:12:09 AM | Salario: S/. No Especificado | Empresa: Thomson Reuters