requirements will be crucial to your success in this role. Influences thru CX interactions to improve customer satisfaction. Key...
in CX, customer engagement, and digital transformation. We blend technology with human expertise to deliver measurable...
al detalle, gestión de expectativas, creatividad y proactividad, cliente y ejecutor efectivo. Técnicas: gestión de CX, CRM...
continua en la gestión de CX. Supervisar tiempos de respuesta y calidad en la atención al cliente, asegurando que el servicio...
Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to): - Customer channel management - Case Management - Cus...
organization’s subject-matter authority on applied AI for CX spanning Agentic AI, generative AI, predictive AI, workforce..., and competitive movements within the CX transformation domain. Required Skills & Experience 7+ years in enterprise SaaS...
and evaluate plans and criteria to be carried out by others;provides direction and leadership to prioritize IT projects for CX...
, CX, and Governance teams to drive continuous improvement and align on risk appetite. Crisis Management: Handle...
. Design and develop IT solutions leveraging AI to optimize business processes across CX, Logistics, MFG and Commercial...
healthcare professionals in a SaaS environment. Key Responsibilities Serve as frontline CX support for dental professionals... quality aligned with premium CX expectations Follow healthcare data privacy and compliance standards Qualifications 1...