A leading SaaS provider in Mexico City is looking for a skilled individual to manage client relationships and drive program strategy. The ideal candidate will have over 5 years of experience in customer relationship management and project m...
de negocio y manufactura para el logro del nÃvel CX Oro, el sostenimiento del Sistema de Gestión de Calidad ISO ****, brindar... y sostenimiento del Sistema Operativo Carrier Excellence CX para alcanzar el nÃvel CX Oro en RCS CMX-D (assessments, Entrenamiento, CX...
A leading mobility technology platform is seeking an experienced Social Media Customer Support professional to optimize end-to-end processes. You will design and maintain support scripts, drive operational consistency, and communicate effec...
A leading SaaS company is seeking a Director of Customer Success & Professional Services for the LatAm region. This role is pivotal in leading the customer success, support, and implementation teams to ensure outstanding customer experience...
Una compañÃa global en soluciones SaaS busca un/a Project Manager para unirse a su equipo en Ciudad de México. Este rol es hÃbrido, donde se requiere que el candidato gestione relaciones con stakeholders, diseñe estrategias y lidere proyec...
.* Gestión de KPI's del área.* Punto de contacto con CX.* Capacitación a clientes sobre uso de plataforma.* Generar...
and develop a team of CX agents, setting clear expectations, tracking performance, and coaching continuously Monitor key CX... Experience / Customer Support Proven experience as a CX agent and later as a CX team lead or manager Strong track record...
A leading mobility technology platform seeks a dynamic team player to improve customer experience through data analysis and strategic initiatives. You will create standard operating procedures, partner with stakeholders, and support initiat...
Team Overview As a CX Operations Director, you will be responsible for developing and executing customer experience (CX... across multiple countries. Role Responsibilities Lead CX Strategy: Create and implement CX strategies, design services to support...
(Formación Técnica, Safety & Quality, Negocio & Transformación, CX, Comercial, OTP, CCV, IngenierÃa de Operaciones, Publicaciones...