their respective ticket queue and handle tickets to ensure incidents and service requests are addressed in a timely manner, meeting... and a desire to successfully interact with end-users and peer teams - Rely on experience and judgment to plan and accomplish goals...
Company Description Are you looking to join an organization that is growing and dynamic? What about a high-energy... as trusted advisors to organizations facing high-stakes matters demanding urgent attention, staunch integrity, proven experience...
— and you love being that person? Do you thrive in high-pressure situations, solving problems that others can’t... as a critical link between Tier 1 support and specialized technical teams. You’ll troubleshoot, mentor, document, and collaborate...
in CRM systems (Salesforce, SAP). Manage high volumes of customer queries via phone, email, and chat, ensuring timely... members or other departments (Product, Sales, Support). Collaborate with cross-functional teams to resolve customer...
partners and mission-critical services, can sustain and accelerate business results. The services include customer ticket... and scripts to resolve operational burden of support/dev engineers and front-line customer support teams - Read and understand...
, you will handle critical ticket assignments, oversee the resolution of escalated payroll issues, and ensure adherence to established...-functional teams, manage process trackers, and support the Payroll Lead in meeting service-level agreements (SLAs...
in handling rejection. H!KINEX offers Sales as a Service to U.S. companies, primarily supporting high-touch and high-ticket... consulting business sales. Our goal is to develop professionals who can operate at an exceptionally high business level...
client experiences and the seamless delivery of high-quality creative work. Responsibilities combine strategic coordination... creative teams. Adaptability, speed, and agility in working efficiently and effectively under pressure. Proficient...
to deliver or drive resolution. Supervise various ticket queues globally to ensure tickets have not breached and ensure tickets.... Drives problem management for resolutions delivery with product management teams. Analyses / Perform and drive to RCA (Root...
efficiently with creative teams, Art Directors, Quality Specialists, and Team Coordinators. High attention to detail... to foster collaboration across teams. The Senior Production Coordinator will coordinate and support a global team, helping...