Engagement / Support Platforms (e.g., Zendesk, Intercom, Help Scout, Freshdesk, HubSpot Service Hub) * Knowledge Base... / Documentation Tools (e.g., Notion, HelpDocs, Intercom Articles, Zendesk Guide) * Communication Tools Google Workspace (Docs...
systems, Airtable, Zendesk, Dialpad, Front, Intercom Benefits Competitive Salary: Based on experience and skills...
, Intercom, or similar) is a plus....
Manage and record all technical issues and resolutions using Intercom. Take ownership of customer issues reported..., considerations - Kubernetes Containers Intercom or similar Help Desk ticketing system Software – GitHub, Slack, Google Meet...
to understand and communicate complex ideas to customers, both verbally and in written form. Knowledge and experience with Intercom...
Experience best practices. Experience with Intercom CRM is a plus. Benefits: Private Health Insurance Paid Time Off...
Proficiency Required: CRM Tools: Zendesk, Intercom, or similar Scheduling Tools: Calendly, Google Calendar Communication...
systems (HubSpot, Zendesk, Intercom) is a plus Strong English (written & spoken) Familiarity with AI tools (ChatGPT...
to understand and communicate complex ideas to customers, both verbally and in written form. Knowledge and experience with Intercom...
, Freshdesk, Intercom) and/or CRM tools to manage tickets or cases Previous experience in Property Management industry...