Customer Service Agent (Night Shift)
plus! Technical Knowledge: Working knowledge of contact platforms will be helpful. (ie: Sprinklr, Genesys) Working knowledge...
plus! Technical Knowledge: Working knowledge of contact platforms will be helpful. (ie: Sprinklr, Genesys) Working knowledge...
platforms will be helpful. (ie: Sprinklr, Genesys) Working knowledge of CRM systems such as Salesforce will be helpful...
Job Description: Become Our Genesys Cloud Contact Center Delivery Lead at AXA Partners! Drive the future of customer...: As the Genesys Cloud Contact Center Delivery Lead, you will be at the forefront of AXA Partners’ digital transformation...
. (Required). - Hands-on exposure to Conversational AI platforms (e.g., Google Dialogflow, Amazon Bedrock, Genesys, Sierra or similar...
such as Verint, Genesys, AWS, or Azure. Basic understanding of scripting, SQL, or data workflows. Previous exposure to call center...