IT Business Analyst - EPM Consolidation & Intercompany Flow
tools (JIRA, Confluence, ServiceNow) We acknowledge that many candidates may not meet every single role requirement listed...
tools (JIRA, Confluence, ServiceNow) We acknowledge that many candidates may not meet every single role requirement listed...
such as Zendesk, ServiceNow, Intercom, Genesys, NICE, and Talkdesk. You will own these connectors from ideation through launch..., ServiceNow, Intercom, Genesys, NICE, and Talkdesk to understand their workflows and translate these into connector opportunities...
, ServiceNow, AI-powered assistants). Support the rollout and continuous improvement of digital initiatives aimed at operational...
, Microsoft 365, ServiceNow, Workday or similar enterprise platforms. Able to work independently with minimal supervision...
and reporting on ServiceNow KPIs and CMDB inventory. 2. Release Cycles Management Serve as the SPOC from I&O for TME Release...
skills, especially Excel and PowerPoint. Strong experience with SAP Integrated Planning and ServiceNow. Knowledge of VBA...
Manager (AEM) PIM systems Ticketing tools (e.g., Jira, ServiceNow) Analytics platforms (e.g., GA4, Hotjar or similar...
to complex issues - Have experience in ITSM ticket systems (ideally in ServiceNow) - Knowledge of processes according to ITIL...
, monitoring solutions, and ServiceNow. Support Incident Management when needed. What You Bring Education & Experience... Management and IT Service Management, particularly in a ServiceNow CMDB environment. Knowledge of IT asset tracking and software...
to complex issues - Have experience in ITSM ticket systems (ideally in ServiceNow) - Knowledge of processes according to ITIL...