IT Engagement and Training Specialist
, Microsoft 365, ServiceNow, Workday or similar enterprise platforms. Able to work independently with minimal supervision...
, Microsoft 365, ServiceNow, Workday or similar enterprise platforms. Able to work independently with minimal supervision...
Manager (AEM) PIM systems Ticketing tools (e.g., Jira, ServiceNow) Analytics platforms (e.g., GA4, Hotjar or similar...
skills, especially Excel and PowerPoint. Strong experience with SAP Integrated Planning and ServiceNow. Knowledge of VBA...
and reporting on ServiceNow KPIs and CMDB inventory. 2. Release Cycles Management Serve as the SPOC from I&O for TME Release...
, monitoring solutions, and ServiceNow. Support Incident Management when needed. What You Bring Education & Experience... Management and IT Service Management, particularly in a ServiceNow CMDB environment. Knowledge of IT asset tracking and software...
to complex issues - Have experience in ITSM ticket systems (ideally in ServiceNow) - Knowledge of processes according to ITIL...
to complex issues - Have experience in ITSM ticket systems (ideally in ServiceNow) - Knowledge of processes according to ITIL...
committees, and decision-making forums. Administer and optimize PMO tools (JIRA, Confluence, EazyBI, SharePoint, ServiceNow... tools: JIRA, Confluence, MS Office, SharePoint, ServiceNow. Excellent analytical and problem-solving skills...
., Jira, Asana, ServiceNow, MS Project). Advanced IT user, preferably with AI/Copilot experience and Microsoft Power Platform...
will involve: Service & Customer Support Provide first‑ and second‑line support via ITSM (ServiceNow) and onsite visits. Triage...‑solving. Nice to Have (Preferred) ITIL Foundation certification. Experience with ServiceNow or similar ITSM. Microsoft...