this change, ensuring alignment with the new model by utilizing ServiceNow and ITIL best practices to improve service quality... Management frameworks and processes, preferably in ServiceNow. ITIL certification or equivalent. Excellent customer service...
. Develop, implement, and maintain automated test suites—leveraging ServiceNow ATF—and integrate them into CI/CD pipelines... specifically on business applications (ITSM, ERP, CRM systems etc.). Hands-on experience with ServiceNow Platform Knowledge...
efforts by creating and maintaining reusable test scripts, particularly within the ServiceNow environment using ATF... etc.). Some knowledge of ServiceNow Automated Test Framework (ATF) Hands-on experience with JIRA and Xray Formal certification in Software...
. ICP-ACC, CSP, CSM, CSPO) Experience with Atlassian JIRA, Confluence, ServiceNow, and Miro Fluency in Spanish, German...
;Upvise;ServiceNow;Campus;NX Translator;Windchill;Team Center;Webinar;Quentic;CEIS;etc Spanish and English (fluent...
for hardware tasks and escalations. Responsibilities: Monitor and resolve alerts via ServiceNow and TrueSight for Linux/Unix.... Ensure ServiceNow tickets and incident bridges are properly updated during off-hours events. What we expect...
, ServiceNow, etc. Strong troubleshooting and diagnostic skills for software, hardware, and networks. Able to work independently...
. Cloud Technology (AWS, Azure), .NET, Java, JavaScript, Python, SQL, Mendix, PowerApps, ServiceNow) Experience with Agile...
, users, etc.), ITSM tools (Jira Service Management/ServiceNow), and software deployment tools like Microsoft Intune...
: Ensure accuracy and integrity of Technology Master Data in D&IT systems (ServiceNow, Power BI, etc.) Recommend...