Lead Solutions Consultant
., Genesys, Amazon Connect, NICE, Five9). Strong communicator with the ability to translate technical concepts into business...
., Genesys, Amazon Connect, NICE, Five9). Strong communicator with the ability to translate technical concepts into business...
such as Salesforce Einstein, Zendesk AI, Google CCAI, Genesys, or similar. Awareness of large language models (LLMs), prompt...
such as Salesforce, Microsoft Dynamics, ServiceNow, Genesys or NICE is advantageous. Understanding of AI-enabled customer experiences...
AI engineering outside of employment Contact centre platform experience (e.g. Genesys, Sierra, Decagon, Parloa, PolyAI, NICE...