and systems, including Genesys, HCL Volt MX, and Google Cloud. Provide technical guidance and support to development teams... (Genesys preferred). Hands-on experience with Multi-Experience Development Platforms (HCL Volt MX preferred...
) and confident in online navigation. Preferred Experience: SAP, CRM platforms, or Genesys Cloud. Optical Industry Advantage: Prior...
optimization. Implementation & Migration Lead end-to-end migration from legacy platforms (Avaya, Cisco, Genesys) to Amazon...
and systems, including Genesys, HCL Volt MX, and Google Cloud. Provide technical guidance and support to development teams... (Genesys preferred). Hands-on experience with Multi-Experience Development Platforms (HCL Volt MX preferred...
platforms (e.g., AWS Connect, Genesys Cloud). Ability to interpret and act on real-time data dashboards and performance...
across 8am to 6pm Monday to Friday. (Overtime may be available) Knowledge of Salesforce and Genesys are a benefit Good...
. Stack technique : Microsoft Teams Telephony, Cisco CUCM, Cisco IOS Gateways, VOIP, Genesys Cloud, Call Recording, Windows...