the Housing Ombudsman Service, to deliver fair and timely outcomes. Strong case management, excellent communication skills.... Desirable: Experience dealing with the Housing Ombudsman Service. Relevant customer service standard qualification...
such as residents, the voluntary sector and organisations including the Housing Ombudsman and Regulator of Social Housing. Monitor... sector and organisations including the Housing Ombudsman and Regulator of Social Housing. Support the work of the Housing...
Ombudsman. What We're Looking For: Strong communication skills with an ability to convey complex information clearly...
and Pension Ombudsman applications. Attendance at all meetings and calls in relation to the schemes which you manage, drafting...
of complex and executive-level complaints, including writing final response letters and working with the Financial Ombudsman...
Ombudsman and stay up to date with their policies and procedures. We’re looking for a candidate that is passionate about driving... with our complaints procedure. Provide documentary evidence to the Legal Ombudsman to facilitate complaint resolution. Identify...
the reporting needed for regulators and the Financial Ombudsman Service (FOS) Conduct root cause analysis to uncover...
/suppliers. Manage all cases allocated and produce complaint escalations to our CEO, Trustees and The Pensions Ombudsman... in a complaint handling environment. Experience of managing Ombudsman, Solicitor, MP or high-profile complaints. Understanding...
, where appropriate Meeting procedural deadlines imposed by the Court, Ombudsman or other tribunal Advising on and engaging...
skills Experience liaising with regulatory bodies (e.g., Financial Ombudsman) is desirable Proficiency in Microsoft Office...