, including the Housing Ombudsman guidance, HHSRS, and internal policies. Produce reports, action plans, and case updates...
within our Housing Management and Assets service. This role will also lead relationship management and liaison with the Housing Ombudsman... Responsibilities: Investigate and resolve Stage 2 housing complaints in line with the council's policy and the Housing Ombudsman...
and Customer Duty requirements. Oversee Ombudsman referrals and ensure responses meet regulatory and professional standards... organisations, including Ombudsman services. Skills & Experience Required: Proven experience in complaints management...
evidence for the Local Government Ombudsman. Acting as a first point of contact for pre- and post-hearing queries...
Morgan Hunt are currently working with an Ombudsman Body in their search for an interim Senior Executive Officer...
Complaints Specialist specialises in handling more complex customer contacts such as warranties, court claims and ombudsman... Customer Service Finance/Ombudsman Colleagues across various business functions Retail Colleagues PR/Social Media...
Government and Social Care Ombudsman when a complaint is received in co-ordination with the Senior SEND Manager ensuring...
and Social Care Ombudsman. Provide support to Subject Access Requests (SAR) and Freedom of Information (FOI) processes...
Ombudsman's Damp and Mould Spotlight Report recommendations. This role will be the frontline contact and customer care role...
, and with empathy, making sure every case is handled in line with Clarion’s policies, the Housing Ombudsman Complaint Handling Code...