and Housing Ombudsman enquiries promptly. Our ideal candidate would have experience in a customer-facing role, handling...
Cause Analysis, identifying trends and implementing necessary actions. Liaise with the Financial Ombudsman Service...
of complaints for the team to investigate, general emails from the department inbox and financial ombudsman work. Other duties... incoming work for the Customer Relations team (such as complaints, Financial Ombudsman work and general emails) You'll shape...
assessments. Liaise with ombudsman services as appropriate. Carry out quality checking within the complaints team. Share... opportunities to build positive customer relationships and provide excellent customer service. Process Ombudsman cases in line...
experience Assess and agree compensation levels in line with Housing Ombudsman guidance, ensuring compliance with policy...
as soon as you are able: Bank Fraud & Ombudsman Claims Locum You will need to be able to manage complex cases involving Authorised Push... Payment (APP) fraud, liaise with banks, regulators, and the Financial Ombudsman Service (FOS), and deliver fair and timely...
for Judicial Review Dealing with Local Government and Social Care Ombudsman complaints Dealing with client enquiries relating...
Government and Social Care Ombudsman complaints Dealing with client enquiries relating to EHCP and SEND matters Assisting...
Government and Social Care Ombudsman complaints Dealing with client enquiries relating to EHCP and SEND matters Assisting...
of successful management of complaints and housing ombudsman code and LGSCO in local authority / housing sector The role will involve... is desirable Experience of social housing regulation and working within the Housing Ombudsman complaint handling code TSMs...