and their advocates, including solicitors, councillors, MPs, the ombudsman and other housing providers, in line with the Council...
and their advocates, including solicitors, councillors, MPs, the ombudsman and other housing providers, in line with the Council...
all contact and communication with the Housing Ombudsman and customers including implementation of any improvements to ensure... compliance with the Housing Ombudsman Complaint Handling Code. Identify potential reputational risk and work with operational...
Ombudsman, has handled both Stage 1 and 2 complaints, and overseen staff management. Duties will include (but are not limited... to): Take responsibility for liaison with, and resolution of orders and recommendations received from the Housing Ombudsman to minimise risk...
to enquiries from the Local Government Ombudsman and Independent Housing Ombudsman. Monitoring the implementation of any Ombudsman... to policies and procedures as a result of complaints, Members' Enquiries and Ombudsman cases, and work with service managers...
Experience working with or responding to the Housing Ombudsman Ability to work quickly and accurately under pressure...
enquiries, complaints, and correspondence from clients, solicitors, councillors, MPs, the Ombudsman, and housing providers...
, and customer-focused responses to corporate complaints, Members' Enquiries, and Ombudsman investigations. As a Corporate.... You'll take a lead role in managing enquiries from the Local Government Ombudsman and Independent Housing Ombudsman...
enquiries, complaints, and correspondence from clients, solicitors, councillors, MPs, the Ombudsman, and housing providers...
and Local Government and Social Care Ombudsman (LGSCO) enquiries. To develop and maintain effective on-going working...