Specialist, AI Workflow & Experience - 6 Month FTC
Operations, QA, Knowledge Management, CX tooling, or similar roles Hands-on experience with support platforms such as Zendesk...
Operations, QA, Knowledge Management, CX tooling, or similar roles Hands-on experience with support platforms such as Zendesk...
or via email. Coordinate the response to enquiries received via the helpdesk (Zendesk) ensuring a timely response...
âš½ Experience with Zendesk or equivalent case management systems âš½ High customer service focus with the ability to support positive...
with ServiceNow, Jira, Zendesk, Microsoft Teams, Slack, or telephony and chat integrations is preferred. Experience building internal...
within regulated or large-scale enterprise environments. Experience integrating with ServiceNow, Jira, Zendesk, or similar ITSM...
-ups rather than simple single-touch responses. Documentation & Reporting: Meticulously document all outcomes in Zendesk... environment. What You Bring Platform Expertise: 2+ years of experience with Zendesk or a similar ticketing platform (Zendesk...
members in quality-related functions Technology & Data Use ITSM platforms (e.g. ServiceNow, Jira, or Zendesk) to monitor... Technical Proficiency Experience with ITSM and ticketing systems (e.g. ServiceNow, Jira, Zendesk) Familiarity with knowledge...