and various other Crypto related products on a daily basis questions via text and live support channels (Zendesk/Email/possibly...
, Korean. Knowledge of helpdesk CRM systems (helpshift, zendesk or similar). Demonstrable communication skills (excellent...
. Familiarity with Zendesk or similar customer support platforms. Experience working with Shopify Experience working...
or via email. Help manage Zendesk tickets that come in via the helpdesk ensuring a timely response. To liaise...
, or SaaS platform operations. Experience implementing or optimizing ticketing and triage systems (Zendesk, Jira Service Desk...