Account Manager
or concerns Maintain oversight of client Zendesk tickets and escalate as necessary Coordinate with internal teams to resolve...
or concerns Maintain oversight of client Zendesk tickets and escalate as necessary Coordinate with internal teams to resolve...
or concerns Maintain oversight of client Zendesk tickets and escalate as necessary Coordinate with internal teams to resolve...
: Online documentation tools, e.g. Madcap Flare, WordPress Knowledge base authoring tools, e.g. Salesforce Knowledge, Zendesk...
. Experience working in a mobile app or digital environment (Zendesk experience is a bonus). Experience in a fast-paced or startup...
integrated solutions across platforms such as Salesforce, Zuora, Zendesk, and NetSuite. You will lead a distributed team...
and configuration issues with support CRMs such as Zendesk, Gorgias, and Salesforce Service Cloud Improve AI accuracy and consistency... support platforms such as Zendesk, Gorgias, Jira, or Salesforce Service Cloud, including workflows, routing logic...
to Have: Experience troubleshooting and supporting Cloud Software Knowledge of Zendesk, Aircall, Slack Interest in technology...
, reliable, and confident managing multiple priorities Desirable: Experience using CRM systems (Zendesk experience...
or EMEA - Remote Hiring Manager: Overview Zendesk is seeking a strategic and operationally strong Director to lead.... The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world...
-solving calmly. Experience using CRM or ticketing systems (e.g. Zendesk, Shopify, HubSpot). Proficient with Microsoft Office...