such as Zendesk or Salesforce. Comfortable using data to understand engagement and drive improvement. Experience supporting...
) Experience supporting remote/hybrid users (VPN, MFA, remote desktop technologies) Experience with Zendesk, ServiceNow or similar... (trading platforms, Bloomberg Terminal, market data systems) preferred Zendesk, ServiceNow (ticket management, knowledge base...
with a support ticketing system such as Zendesk. Willingness to travel to client offices as needed within the region of coverage...
. If you’re a seasoned financial-services leader with a collaborative style and experience with platforms like Zendesk, AWS... and digital messaging platforms (Zendesk/AWS/Twilio). Excellent leadership, coaching, and people development skills. Analytical...
-quality customer service via email, phone and Zendesk, ensuring enquiries are resolved efficiently ADMINISTRATION...
-solving calmly. Experience using CRM or ticketing systems (e.g. Zendesk, Shopify, HubSpot). Proficient with Microsoft Office...
team, preferably in an ERP Application Support team. Extensive experience using Zendesk in a professional support...
personalised shortlists using our directory and filters Accurately complete enquiry forms and maintain records in Zendesk...
payroll platform/service Have managed software migrations in a payroll environment Experience using tools such as;Zendesk...
Knowledge of administrative software and tools, such as Uptick (PPM and reactive maintenance) ticketing (e.g., Zendesk...