) platforms such as Azure, Google, Zendesk and Twilio and helping customers find answers through effective FAQ and self-service... with Zendesk, Twilio and other CCaaS capabilities, including messaging, telephony, case management and customer context. Develop...
Communication: Respond to customer enquiries via phone, email, and Zendesk in both English and Spanish. Order Management... CRM or ERP systems like Oracle or Zendesk is highly advantageous. Skills: High attention to detail, strong active...
internal reporting spreadsheets, dashboards and systems. Assist with marketplace ticket management through Zendesk...
Job Description Behind every great customer experience is an amazing employee experience. At Zendesk... across the enterprise. You’ll be the rare person who can both win the business and prove, hands-on, that Zendesk can run the...
. Knowledge of payment gateways or merchant acquiring. Experience using Zendesk or similar customer support platforms...
, Zendesk, Problem/Change Management or scripting would be a bonus. This role could also suit someone currently working...
Experience in procurement Experience with Monday.com, Jotform or Pleo Experience on Zendesk Knowledge of live music industry... liaison team Respond to customer emails in Zendesk and produce event FAQs and customer information Organisation of the...
. Knowledge of Dynamics NAV, HubSpot or Zendesk. Multi-currency invoicing experience. Freight, logistics or international...
Service Management or Zendesk. Relevant technical certifications such as Apple Certified Support Professional (ACSP), Google...
. Be computer literate and have previous customer service experience. Knowledge of Outlook, Magento and Zendesk would be beneficial...