medicine platform. CUSTOMER CARE AGENT ROLE: Using Zendesk to manage customer queries about services, orders... Pro-active attitude Zendesk experience (desired, but any CRM system experience will be considered) If you feel...
above and ability to juggle and work at pace, but equally a warm and patient nature when needed are a must. – Any exposure to Zendesk and working...
will be responsible for managing all online communications with digital customers, partners, and ambassadors through the Zendesk platform... as well as providing first-class customer service. The ideal candidate will have experience using a CRM system or Zendesk. Key...
correction Tools used are Salesforce, Slack, Zendesk, Google Sheets, electronic payment processing platforms and various...
satisfaction across all platforms (Zendesk/Google/Homeviews). Achieve set targets for occupancy, revenue, and Net Promoter Scores...
/Webchat experience - Zendesk desirable Email management/customer support Banking/Finance/Insurance experience preferable...
like Zendesk would be beneficial, but full training is provided. Proficiency on Excel is essential. Ability to communicate...
to improve response times and employee experience Experience using JIRA, Zendesk, Intercom or other ticketing tools...
our Service Desk logging system (Zendesk), ensuring all incidents and requests are resolved or triaged within SLAs and KPIs...
. Familiarity and experience with Zendesk, Office 365, and Insurance CRMs is preferred. Ability to multitask and prioritize tasks... with Zendesk, Office 365, and Insurance CRMs is preferred, we are open to reviewing applications from all candidates who believe...