Service Desk Administrator
or Zendesk, along with a basic understanding of networking concepts, is essential. Additionally, you should be able to work...
or Zendesk, along with a basic understanding of networking concepts, is essential. Additionally, you should be able to work...
their continued engagement. Use Doccla tools (Zendesk/doccla platform) to log and track every interaction, ensuring consistency... Comfortable using systems like Zendesk or similar tools Tech-Comfortable Mindset Ability to guide less tech-confident patients...
Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the... customers, in addition to growing our existing partnerships by continuing to expand our offerings and deepen Zendesk's impact...
(Zendesk). Specifically - Resolving customer support tickets, reporting on our customer satisfaction KPIs and guiding... management platforms (ie. Zendesk), workflow management and team organisation software (e.g. Asana, Slack) and product management...
to create POs and Receive invoices Experience using ticketing tools (ServiceNow, Jira, Zendesk, Salesforce...
and reactive maintenance) ticketing (e.g., Zendesk), and productivity tools (e.g., Microsoft Office Suite). Process and detail...
also have some or all of the following: Experience using support software, such as Intercom or ZenDesk An understanding of the events industry...
in Solutions Engineering. Have experience integrating with CRM systems (Salesforce, Zendesk, etc.) and other third-party...
for process enhancement. Operate CX QA tools and systems (such as Zendesk QA, and internal Bumble QA assessment tooling...
for you! Experience with Zendesk (or similar), handling vulnerable customers, and out-of-the-box problem-solving are skills we’re...