Sr. Manager Business Systems Analyst
across key enterprise systems, including Salesforce (SFDC), NetSuite, Gainsight, Zendesk, and Snowflake. Ensure seamless data...
across key enterprise systems, including Salesforce (SFDC), NetSuite, Gainsight, Zendesk, and Snowflake. Ensure seamless data...
Control Systems is mandatory. Familiarity with Uptick and Zendesk (our administration tools) is desirable. Experience...
who's proactive and eager to learn Desirable: Experience in financial services or insurance Familiarity with Zendesk...
one. You will: Provide first-line technical support to customers via email, our customer support ticketing system (Zendesk), and getting... Familiarity with support tools like Zendesk, Jira, HubSpot, Loom, or Mintlify API experience – understanding of REST APIs...
services. Strong knowledge of telephony and digital messaging platforms (Zendesk/AWS/Twillio). Excellent leadership, coaching...
, requests, and resolutions in our service management platform (Zendesk) Manage hardware and software assets following...
effectively. Nice to Have: Experience with remote support tools and ticketing systems (Zendesk, Freshdesk). Background...
, Zoopla, Rentokil, Haymarket, SSE, Zendesk, Johnson Controls, ADT and More… Culture: Informality and Flexibility, Work-Life...
development Familiarity with ticketing systems (e.g., Zendesk, Freshdesk) and CRM tools like HubSpot Working knowledge of HTML...
sound judgment to balance customer satisfaction with commercial awareness Managing tickets efficiently via Zendesk... Strong written and verbal communication skills Experience using ticketing systems (Zendesk preferred) A calm, solutions-focused...