Customer Success Manager
to interpret customer usage data Experience managing renewal, retention, or expansion objectives is preferred ZenDesk experience...
to interpret customer usage data Experience managing renewal, retention, or expansion objectives is preferred ZenDesk experience...
, Mailchimp, and Zendesk). Your goal is to eliminate overlaps, optimise licenses, and ensure our CRM and marketing platforms...
, Zendesk, Monday.com, Clockify, Teams, and SharePoint. Scripting & Automation PowerShell, Bash, and/or Python...
(e.g. Zendesk). Exposure to AI-assisted learning, knowledge management, or LMS modernisation. Experience supporting...
of Zendesk and Dynamics 365 into a single instance of D365 under MaPS control. As part of the Scrum Team you will be responsible...
& Experience Essential: Proficiency in ticketing tools such as ServiceNow, Jira, or Zendesk. Familiarity with knowledge...
members in quality-related functions Technology & Data Use ITSM platforms (e.g. ServiceNow, Jira, or Zendesk) to monitor... Technical Proficiency Experience with ITSM and ticketing systems (e.g. ServiceNow, Jira, Zendesk) Familiarity with knowledge...
-wide SLA compliance. Familiarity with helpdesk/ticketing systems such as Zendesk, Jira, or FreshDesk. Confident...
customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack-based escalation workflows. Build...
Experience with CX platforms and contact centre software, including Zendesk, Gorgias, Freshdesk or similar Confidence...