Head of Support
skills. Experience with Zendesk, AI-enabled support tools, automation or knowledge-centred service would be particularly...
skills. Experience with Zendesk, AI-enabled support tools, automation or knowledge-centred service would be particularly...
. You will be the sole Test resource embedded in a Scrum Team consolidating legacy instances of Zendesk and Dynamics 365 into a single...
day-to-day system issues and user queries Managing and tracking support tickets through Zendesk Escalating technical... desirable. Candidates with experience supporting Salesforce, Zendesk, Qube or similar business systems will also be considered...
including M365, Intune/Autopilot, Entra ID, and Active Directory Familiarity with an ITSM platform such as Halo, Zendesk...
. Key Responsibilities Provide expert support via Zendesk or similar systems. Troubleshoot issues across Windows... base. Requirements 5+ years in technical support, ideally in SaaS or enterprise IT. Strong experience with Zendesk...
platforms such as Zendesk, Freshdesk, Odoo or Jira Exposure to IoT products, connected devices, mobile application support...
Writing Help Centre articles or customer-facing guides Using support tools such as Front, Intercom, Zendesk, HubSpot...
experience (Salesforce, HubSpot, Zendesk etc.). Charity, membership or community organisation experience. Experience improving...
/ Account Executive position. What You'll Do Manage customer queries through Zendesk Respond to inbound sales enquiries...
manufacturing business in Wakefield! Previous ecommerce experience Knowledge of zendesk desirable Experienced using amazon...