Head of Operations
support tools like Zendesk and know how to set up and optimise them for success. These requirements are a guide...
support tools like Zendesk and know how to set up and optimise them for success. These requirements are a guide...
with at least one Customer Experience Management Platform (E.g Sprikl, Salesforce, Zendesk, Khoros etc), support integration projects, vendor...
would be a plus if you have: Experience with Zendesk and/or HelpScout, as both are critical tools in our support operations. Experience implementing new...
-growth environments. Strong analytical skills and problem solving ability. Experience working with Shopify, Zendesk...
through our support system, Zendesk. The ideal candidate will have experience in performance tuning and troubleshooting .NET... system (Zendesk) If you are UK based and looking for a remote opportunity this role is for you. As an Application Support...
Manage the 2nd line ticket queues via Zendesk, ensuring internal SLAs are met Monitor outstanding incidents and work... Zendesk and/or JIRA Ability to work effectively within an entrepreneurial, fast-paced, and results-oriented culture...
on client insights where required Create Zendesk articles and videos for the UpSlide user community Your growth...
of remote support tools and ticketing systems (e.g., Zendesk, Jira). Excellent problem-solving skills and ability to work...
requests through Zendesk, working with external contractors to resolve issues quickly and efficiently. · Maintain clear... with Zendesk or other ticketing systems (preferred). Qualities: · Highly organised and detail oriented. · Positive attitude...
Fluent Spanish speaking Customer service experience Zendesk experience Ability to accurately record data Excellent...