medicine platform. CUSTOMER CARE AGENT ROLE: Using Zendesk to manage customer queries about services, orders... Pro-active attitude Zendesk experience (desired, but any CRM system experience will be considered) If you feel...
like Zendesk would be beneficial, but full training is provided. Proficiency on Excel is essential. Ability to communicate...
service Requirements Experience dealing with customers High volume contact experience Zendesk experience beneficial...
BRING Previous experience working in a customer service-based environment Previous experience using Gorgias/Zendesk...
BRING Previous experience working in a customer service-based environment Previous experience using Gorgias/Zendesk...
if you also had: Strong written and verbal communication skills. Experience using platforms such as Slack, Trello, and Zendesk for managing customer...
, and delivering outstanding service with every interaction. Experience with Zendesk is highly preferred, though training... Using Zendesk (or similar CRM) to manage customer queries and ensure they are resolved in a timely manner Ensuring customer...
updated on new product features and enhancements. Record all customer interactions in the Customer Management System (Zendesk...
. Drive customer satisfaction across all platforms (Zendesk/Google/Homeviews). Achieve set targets for occupancy, revenue...