Workforce Management Analyst
. · Experience with WFM software (Calabrio, Verint, Pipkins, NICE/IEX, etc.) that includes real-time adherence preferred. · SWPP...
. · Experience with WFM software (Calabrio, Verint, Pipkins, NICE/IEX, etc.) that includes real-time adherence preferred. · SWPP...
others. Demonstrated proficiency using Epic, Five9, OnBase, Calabrio, LIS, and other similar software. Experience in adult education...
. Is proficient with all technology programs pertinent to their position to include but not limited to: NextGen, Sharepoint, Calabrio...
but not limited to: NextGen, Sharepoint, Calabrio, Webex and Microsoft Office. Promotes and demonstrates the mission, vision...
Teams, Nemours Net, Calabrio, Finesse, Call Center dashboard, Nemours App, PPL Reporting, Backline Line, PPL line. Work...
technology WxC and WxCC. · Experience with Calabrio Call recording. · Experience with Voice IOS Gateways with H.323, MGCP...
optimal Qualifications Experience utilizing WFM systems (Calabrio, UKG, Reflexis, Quiynx, or others) to deliver optimal...
, Calabrio, Finesse, Call Center dashboard, Nemours App, PPL Reporting, Backline Line, PPL line. Work with our vendors...
, French). System Knowledge: Calabrio, Salesforce, Tableau....
workforce management specific systems such as Calabrio, Aspect, Alvaria, Nice or other WFM industry standard products...