expert, you will design, configure, and deliver CRM and Industry Workflow solutions on the ServiceNow Now Platform, helping... requirements into scalable, outcome-driven solutions. Key Responsibilities Technical Design & Delivery Translate business...
solutions. Focused on customer satisfaction, we offer innovative electricity plans tailored to the diverse needs of Texas homes..., CSAT, churn rates) to measure customer satisfaction Identify trends, pain points, opportunities, and actionable insights...
across our hybrid environment;set standards and methods for new solutions and guide adoption across teams. Administer and improve the... into scalable, secure solutions;create clear implementation plans, determine methods and procedures, and deliver on agreed...
Hexagon is a global leader in digital reality solutions, combining sensor, software, and autonomous technologies... solutions. Working directly with customers, Business Development Managers, Account Managers and Product Development teams...
engagement best practices, and solution positioning Track KPIs across the client partner portfolio (pipeline, CSAT, renewals... accounts Experience with platforms like Salesforce, Oracle, Google, Microsoft, or cloud solutions Exposure to multiple...
Identification Analyze customer feedback from complaints, surveys, NPS/CSAT, call listening, and social channels Identify recurring... with Product, Engineering, Marketing, Training, and Operations to implement solutions Validate improvements through customer...
additional services, cross-selling complementary products, and recommending new solutions that enhance client success... scores (NPS/CSAT), and revenue growth. Regularly report progress and outcomes to both clients and internal stakeholders...
solutions and support delivered with a concierge-level commitment to service excellence. We partner across all Teams... continuous learning, strategic thinking, and a genuine passion for enabling others, we transform IT solutions from a service...
Technologist Lead within the Commercialization team, you will execute on the end to end technical solutions that we give to clients... and market research to uncover customer solutions and integrate them into the product roadmap Owns, maintains, and develops...
needs. By delivering the right product solutions at the right time, you'll deepen customer connections and play a key role..., your success will be shaped by: Total CSAT and NPS scores Average renewal and churn reduction rates Total growth in revenue...