preferred. 5+ years of relevant experience required;7+ years preferred. Deep working knowledge of Genesys Cloud CX, including... management and communication skills. Physical Requirement: Sedentary Work. Preferred Qualifications: Genesys Cloud CX...
integrations across: ○ Telephony/IVR platforms (e.g., Genesys, NICE, Verint, Cisco, SBC’s, Avaya) ○ Transmit Security platform... industries (financial services, telecom, healthcare) Core Competencies Strong balance of security mindset and customer...
Connect, Genesys, and NICE. You will also help clients adopt and govern AI-enabled service capabilities including agent assist... across leading platforms (e.g., Five9, Amazon Connect, Genesys, NICE) Experience partnering with Workforce Management and Quality...
of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation... Cisco Customer Voice Portal (CVP) Webex Contact Center and Webex Contact Center Enterprise AWS Genesys Five9 Twilio...
software or Internet industries experience Preferred Qualifications - 5+ years of infrastructure architecture, database... with Amazon Connect or other enterprise contact center platforms (Genesys, Avaya, Cisco, NICE, Five9, etc.) - Hands-on experience...
with clarity and confidence. Bring contact centre domain knowledge (Genesys, Five9, NICE, Zoom Contact Center) or experience..., or have experience deploying in regulated industries (healthcare, financial services, telecom). Salary Range or On Target Earnings...
contact center modernization (cloud call-center migrations from Genesys, FICO, on-prem voice platforms) Execute a recurring... or implementation/consulting in the software or Internet industries experience Preferred Qualifications - Experience working...
for powering many of the world's most demanding AI data centers, in industries ranging from life sciences and healthcare...) or RMA / logistics systems. Experience with CTI integrations (Genesys, Amazon Connect, NICE inContact, Five9, Talkdesk...
for powering many of the world's most demanding AI data centers, in industries ranging from life sciences and healthcare...) or RMA / logistics systems. Experience with CTI integrations (Genesys, Amazon Connect, NICE inContact, Five9, Talkdesk...
software or Internet industries experience Preferred Qualifications - 5+ years of infrastructure architecture, database... with Amazon Connect or other enterprise contact center platforms (Genesys, Avaya, Cisco, NICE, Five9, etc.) - Hands-on experience...