Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
software or Internet industries experience Preferred Qualifications - 5+ years of infrastructure architecture, database... with Amazon Connect or other enterprise contact center platforms (Genesys, Avaya, Cisco, NICE, Five9, etc.) - Hands-on experience...
- particularly Genesys Cloud - and a proven ability to translate platform capabilities into operational strategy, measurable value... opportunities leveraging Genesys Cloud capabilities, including: AI and self-service solutions Intelligent routing Workforce...
- particularly Genesys Cloud - and a proven ability to translate platform capabilities into operational strategy, measurable value... opportunities leveraging Genesys Cloud capabilities, including: AI and self-service solutions Intelligent routing Workforce...
- particularly Genesys Cloud - and a proven ability to translate platform capabilities into operational strategy, measurable value... opportunities leveraging Genesys Cloud capabilities, including: AI and self-service solutions Intelligent routing Workforce...
and industries/sectors you serve Limited immigration sponsorship may be available A Bachelor's degree (BS or BA) Preferred... Master's/advanced degree in the area of specialization Experience with Five9 or Genesys Experience carrying a business...
you do and the clients and industries/sectors you serve Limited immigration sponsorship may be available Preferred Experience.... Experience with Genesys, Five9, NICE, AWS, or similar cloud-based contact center and customer service platforms. Experience...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
center content in a customer support or contact center environment Exposure to contact center technologies such as Genesys... Engage, Genesys Cloud, or similar platforms preferred Strong ability to simplify complex processes into clear, digestible...
. This is a critical focus area for clients of all industries and sizes, and it is a strategic growth area for Genesys...Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences...