Product Manager / Consultant (Interactive Voice Response (IVR) & Call Routing)
(Amazon Connect strongly preferred;Genesys, NICE CXone, Five9, or Avaya a plus). Demonstrated success working on cross...
(Amazon Connect strongly preferred;Genesys, NICE CXone, Five9, or Avaya a plus). Demonstrated success working on cross...
such as, AWS, Google, Genesys, Avaya, NICE etc. Minimum of 7 years of experience in aligning technology capabilities with contact...
systems such as Genesys Pure Cloud. Automotive industry knowledge. Drug Testing To be employed in this role, you’ll need...
, Dynamics 365, AWS Connect, Genesys, Verint, Case Management including native AI capability Outstanding communication-able...
systems) and customer-experience technologies, including Genesys Cloud CX. - Familiarity with digital-experience solutions...
, Dynamics 365, AWS Connect, Genesys, Verint, Case Management including native AI capability Outstanding communication-able...
, Dynamics 365, AWS Connect, Genesys, Verint, Case Management including native AI capability Outstanding communication-able...
, or comparable systems) and customer-experience technologies, including Genesys Cloud CX. - Familiarity with digital-experience...
, Dynamics 365, AWS Connect, Genesys, Verint, Case Management including native AI capability Outstanding communication-able...
, or comparable systems) and customer-experience technologies, including Genesys Cloud CX. - Familiarity with digital-experience...