We are hiring immediately for part time PATIENT SERVER positions. Address: Henry Ford Genesys - 1 Genesys Parkway...
, user access management, and ongoing platform optimization. Provide senior-level operational support for the Genesys Cloud..., and production support needs;translate those needs into scalable Genesys Cloud platform capabilities and measurable operational...
. Minimum of 35 WPM typing speed and comfort navigating essential tools like Outlook, Teams, and Genesys phone system...
) Working knowledge of applicable software such as but not limited to Cisco Contact Center, Genesys or Noble Dialer, Cisco...
effectively and uses available resources. Desired Qualifications Proficiency with ADS, Genesys, and emPro. California Pay...
work Experience with Salesforce, Genesys, Secure File Transfers, and payer web portals Physical Requirements...
to considering candidates with experience in other Contact Center/Voice Cloud platforms, such as Twilio, Five9, Genesys, or similar...
across ALLETE’s family of companies, including: Cisco Unified Communications Manager Genesys PureCloud customer experience...
such as CSAT, SLA, FCR, etc.Experience implementing and optimizing support platforms like Salesforce Service Cloud, and Genesys...
Previous experience with Genesys and CRM technology platforms Every employee must understand, comply with and attest to the...