Enterprise Architect / Systems Engineer
Rhapsody, Cameo, Genesys, etc.)....
Rhapsody, Cameo, Genesys, etc.)....
-on expertise in omnichannel Contact Center platforms (Genesys, NICE, Verint, Cisco) and IVR systems. Solid understanding of SIP...
Community (IC). Hands-on experience with MBSE tools such as MagicDraw, Rational Rhapsody, Cameo, Genesys, or similar platforms...
across technology investments such as Salesforce, Genesys Cloud, and GenAI. As a key member of the Program Value Office...
, and cloud-delivered firewall services Genesys contact center network and telephony dependencies (SIP, trunks, routing.... Experience with corporate voice and contact center environments (Genesys preferred). Experience with segmented networks;OT...
tools (e.g., MagicDraw, Rational Rhapsody, Cameo, Genesys, etc.). Pay Range: VTG’s estimated starting pay range...
rotating. Hospital: Henry Ford Health Genesys Location: Grand Blanc, Michigan GENERAL SUMMARY: A member of a financial... interaction, and the mission and values of Genesys Regional Medical Center. Maintain confidentiality of hospital matters...
Architect Expert Certifications from CCaaS vendors such as NICE, Nuance, Genesys, or Five9 (optional but valuable...
migration of call center telephony data from Avaya to Genesys, ensuring seamless data integration and minimal operational..., Genesys), and AI-driven agent technologies. Specialized knowledge in real-time data streaming, customer interaction analytics...
Hospital: Henry Ford Health Genesys Location: Grand Blanc, Michigan GENERAL SUMMARY: Facilitate the provision of patient... required. ADDITIONAL PREFERENCES: Some experience preferred. Additional Information Organization: Henry Ford Health Genesys Hospital...