, and implementing end to end architecture using the latest technologies such as Genesys Pure Cloud, Five9, Amazon Connect, Cisco, Avaya...
, and collaborate on the integration of technologies like Amazon Lex, Genesys, and Verint for enhanced work management and customer... for efficient call routing and improved customer experiences. Collaborate with team members on the integration of Genesys Cloud...
Location: Grand Blanc, Michigan Hospital: Henry Ford Genesys General Summary: Performs a variety of patient related... Organization: Henry Ford Health Genesys Hospital Department: Emergency Department 001 Shift: Night Job Union Code: MIGRA...
, and integration strategies for major EHR and CTI platforms (Epic, Cerner, Genesys, Cisco, etc.). Represent Hyro as a clinical thought... platforms (Epic, Cerner, CTI/CCaaS such as Genesys/Cisco, CRM, or digital engagement tools) with a deep understanding...
, Genesys) to Amazon Connect for a healthcare payer environment. This role owns strategy, delivery, and optimization of cloud...
a matrix driven organization AWS connect Genesys on Prem Contact Center Proven knowledge on technology such as Java...
or internal upgrades. + Represent DJCS in tool vendor communities (e.g., Genesys, Verint, Salesforce), ensuring visibility...
(Avaya, Cisco, Genesys) to Amazon Connect for a healthcare payer environment. This role owns strategy, delivery...
center platforms (Amazon Connect, Genesys, NICE, etc.). Strong understanding of telephony fundamentals, SIP, call routing...
phone, maintaining confidentiality and discretion. Utilizes the state Genesys call system to document calls, performs...