Telecom Engineer
to products such as Avaya, Cisco, and Genesys Complete SIT testing, document results, develop and write scripts, MOP and low...
to products such as Avaya, Cisco, and Genesys Complete SIT testing, document results, develop and write scripts, MOP and low...
including MSP, Director, ICE Portal applications, phone system applications (Genesys, Televioce), reports and data, system...
to products such as Avaya, Cisco, and Genesys Complete SIT testing, document results, develop and write scripts, MOP and low...
and technical guidance to junior members of the network engineering team Skills: Mandatory Skills : Genesys Contact-Center, HP...
development of automation testing using tools like Hammer (for IVR testing). Contribute to the quality assurance of Genesys Cloud...
(Amazon Connect strongly preferred;Genesys, NICE CXone, Five9, or Avaya a plus). Demonstrated success working on cross...
evaluation frameworks, Genesys/Twilio \n $140,000 - $190,000 a year \n We believe: Diversity is a competitive advantage...
and CCaaS platforms (e.g., Amazon Connect, Cisco, Genesys, Five9, Nice etc.) as well as communication tools for voice, video...
following is preferred): Verint / Verint Impact 360 NICE IEX WFM (highly preferred) Genesys Cloud WFM Aspect / Alvaria...
to apply. System experience: CCaaS Platforms: NICE CXone (preferred), Genesys Cloud, Five9 Conversational AI: Cognigy (preferred...), Google CCAI, Amazon Lex, Microsoft Bot Framework Workforce Management: NICE IEX (preferred), Verint, Genesys WFM, Calabrio...