and improving lives. LabCorp is seeking a Clinical Lab Professional to join our team at Genesys Hospital in Grand Blanc, MI...
with Genesys Cloud CX (or comparable enterprise contact-center platform) environments Working knowledge of Google Cloud Contact...
following technologies: NICE CXone NICE SmartReach LiveVox Alvaria Aspect Genesys Cloud Five9 Experience configuring...
best practices across Salesforce and adjacent platforms (e.g., Genesys, Amazon Connect, MuleSoft, AWS/Azure, external APIs... enterprise implementations. - Strong background in contact center integrations (e.g., Amazon Connect, Genesys, Service Cloud...
to improve customer service performance and reduce operating costs. Experience with Salesforce. Experience with Genesys, Five9...
Qualifications NICE CXone, Genesys, Cisco, Amazon Connect, Five9, or comparable enterprise contact center platforms Technical...
responsibilities include telephony operations and lifecycle management (Cisco Call Manager, Unity Connection, UCCX, CUBE, Genesys Cloud...
and business stakeholders Preferred Experience NICE CXone, Genesys Cloud, Cisco, Five9, Avaya, Amazon Connect, or similar...
such as Five9 and Genesys. Posting Deadline: Open Until Filled Citizens is a drug-free, Equal Opportunity Employer...
modeling (e.g., Cameo, Rhapsody, GENESYS) Experience with system modeling languages, approaches, and methodologies...