TS - Antenna Systems
and simulation tools such as Keysight ADS, Genesys, etc. Experience with data processing tools such as Matlab, Python, etc. Good...
and simulation tools such as Keysight ADS, Genesys, etc. Experience with data processing tools such as Matlab, Python, etc. Good...
tools. Familiarity with enterprise telephony systems (e.g., Genesys, Cisco, Avaya, Five9, or equivalent... planning, configuration, system administration, and governance. Certification: CcaaS platform certification (Genesys, AWS...
, and cross-cloud technologists to ensure a unified CX perspective across Salesforce, Zendesk, CCaaS platforms (Genesys, Amazon.... Strong understanding of modern CCaaS platforms (e.g., Amazon Connect, Genesys Cloud CX, NICE, Five9) and how Zendesk integrates with them...
to prospective customers, including but not limited to Avaya, Cisco, Mitel, Unify, and Genesys premise and cloud solutions. The focus...
. Ability to review tickets, recorded calls, and coach. Preferred experience with ServiceNow and Genesys. Identify trends...
such as automobiles, aircraft, etc. Experience with RF design and simulation tools such as Keysight ADS, Genesys, etc. Experience...
Do: Architect and implement Dynamics 365 Sales, Service, and Customer Insights solutions. Lead integrations across D365, Genesys...). Experience with MC4H data models/accelerators. Strong integration experience with Genesys Cloud CX and Snowflake. Deep skills...
Management Helpdesk application Experience using GroupLink's eHelpdesk platform Experience using Genesys Cloud contact...
with one of the mainstream RF circuit simulation tools: AWR, ADS, Genesys Familiar with antenna prototyping tools and techniques...
, Transfer Center, Bed Placement, Voalte, Genesys, and Teams to keep care moving smoothly. 💡 What You’ll Do Triage calls...