, with a strong background in call center technology. Expertise in cloud-based contact center solutions (e.g., Amazon Connect, Genesys, Five9...
Perform complex invoice resolution, escalating issues as needed Provide phone support through the Genesys system to assist...
, and member-friendly;Administer and optimize cloud-based phone systems such as Genesys Cloud for efficient member communication... experience with Genesys Cloud or similar cloud-based phone systems. CISSP (Certified Information Systems Security Professional...
and some holidays Hospital: Henry Ford Genesys Location: Grand Blanc, Michigan General Summary: Greet patients and performs... in personal appearance. No additional preferences. Additional Information Organization: Henry Ford Health Genesys Hospital...
: Imaging Schedule: Part Time Afternoons 2:30pm - 10:30 pm;rotating weekends and some holidays Hospital: Henry Ford Genesys... in personal appearance. No additional preferences. Additional Information Organization: Henry Ford Health Genesys Hospital...
. Required Skills & Experience Proven expertise in UCaaS/CCaaS platforms (e.g., Genesys, Cisco, Zoom, Microsoft Teams..., or Genesys. Experience with Agentic AI platforms for CX/EX for Support, Deflection and Agent assist. Experience with AI/ML...
Perform complex invoice resolution, escalating issues as needed Provide phone support through the Genesys system to assist...
Structure Simulator (HFSS) or equivalent SystemVue/Genesys or equivalent Advanced Design System (ADS) or equivalent...
Rhapsody, Cameo, Genesys, etc.)....
Organization: Henry Ford Health Genesys Hospital Department: Social Service 001 Shift: Day Job Union Code: Not Applicable...